A:Send us inquiry e-mail,we will contact with you when we receive your email.
Q:How long can I get the sample? A:Depends on your specific items,within 3-7 days is required generally.
Q:What kinds of information you need for quote? A:Kindly please provide the product drawing in PDF,and will be better you can provide in STEP or IGS.
Q:What's the paymen terms? A:We accept T/T 30% deposit when order confirmed,remaining 70% paid before delivery. For small amount ,we accept Paypal,commission will be added to the order.For big amount,T/T is preferred.
Q:How to ship the goods? A:We ship the products by courier company or if you have DHL,UPS,FedEx account,we can use it to ship samples.
Q:Are you a trading company or factory? A:We are direct factory with 11 experienced engineers and more than 80-90 employyees as well approximate 1,000 square meters workshop area.
Q:What shall we do if we do not have drawings? A:Please send your sample to our factory, then we can copy or provide you better solutions. Please send us pictures or drafts with dimensions(Length,Hight,Width),CAD or 3D file will be made for you if placed order.
Q:Can we get some samples before mass production? A:Absolutely,we will deliver samples for confirmation after we tried the new moulds.
Q:Will my drawings be safe after sending to you? A:Yes,we will keep them well and not release to third pary without your permission.